Further to the call for strike action issued by several airline cabin crew unions, for the period from July 27 to August 02, our flight schedule operated by Air France is disrupted as of Wednesday, July 27, 2016.
Please note that Air France flights operated by an aircraft of other airlines, including HOP!, KLM and Delta, are not affected by this strike.
For July 27, we plan to operate more than 90% of our long haul flights, 90% of our domestic flights, and more than 80% of our medium-haul flight to and from Paris - CDG.However, there may be last-minute cancellations and delays. Difficulties with crew compositions may also limit the number of passengers per flight.
Update of our flight schedule for July 27 is on-going.
For the next days, according to the estimate of the number of employees on strike, our flight schedule will be adapted accordingly and published the day before your departure.
Customers affected by the cancellation of their reservation will be informed the day before departure, using the contact details provided in the reservation file (phone and / or e-mail). We invite you to keep them up to date.
In the meantime, we would like to assure you that our teams are fully mobilized and will do their utmost to assist you and minimize the impact of this industrial action on your travel plans.
What commercial measures are being implemented?If you wish to postpone your trip, we offer you the following commercial measures.
If you have planned a trip on an Air France flight between July 27 and August 2, 2016:
- You can bring your trip forward on 26 July 2016, or postpone your trip from 3 to 12 August 2016 inclusive. You can change your reservation at no extra cost in the same class of travel.
You can make these changes on this website*, in the "Your reservations" section, on our mobile sites or from your travel agent.
- You can also postpone your trip beyond 12 August, 2016, change your origin or destination or if you no longer wish to travel, you can receive of a non-refundable voucher valid one year on Air France, KLM or Hop!
In this case, you may contact your travel agent.
What should you do on the eve of your trip?
Before you go to airport, if the flight is "operated by Air France", we recommend that you check the information of about your bookings on our website or mobile app in the "your reservations" section.
If your reservation is cancelled, we recommend that you do not travel to the airport. Our staff will do their utmost to offer you an alternative solution.
Otherwise, you will be able to change your flight independently on our website, or contact your travel agent.
We sincerely hope that your flight will operate as scheduled and apologize for any inconvenience this strike action may cause you.
* Subject to eligibility. If this service is not available, please contact Air France (phone number available on this site in the "Contact us" section").
Air France Operations News
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